Patient Resources

New Patient

If you are a new patient to our clinic please bring the following to your next consultation:

Fees

We are a mixed billing practice. We bulk bill all patients under 18 years old and patients over 65. We also bulk bill, anyone, holding a healthcare card, pension card or veteran’s affair card. All other patients will be charged a gap fee.

Fees

We are a Mixed Billing Practice

Access to healthcare for the community we serve is important to us. Sussex Doctors’ unwavering commitment to maintaining and improving the quality of the healthcare services we deliver is our top priority. Sussex Doctors will now become a Mixed- Billing practice to protect the sustainability of our practice and ensure the standard of the services we provide. This will allow us to maintain the highest quality of care we provide while still being able to address our patients with substantial needs. 

Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at the time of consultation by cash, credit card or EFTPOS.

BULK BILLING IS STILL AVAILABLE FOR ELIGIBLE PATIENT GROUPS FOR MOST OF THE CONSULTATION TYPES:

Consultations (8.30am-5pm)

Services Fee Rebate Gap Fee
Script (without appointment) $49.75 $39.75 $10
Short Consultation $59.75 $39.75 $20
Long Consultation $96.95 $76.95 $20
Healthcare Card Holders, DVA and pensioners $39.75 $39.75 $0
Children under 16 years old $39.75 $39.75 $0

After 5:00pm, Weekends & Public holidays

Services Fee Rebate Gap Fee
Repeat Script (without appointment) $71.80 $51.80 $20
Short Consultation $71.80 $51.80 $20
Long Consultation $108.80 $88.80 $20
Healthcare Card Holders, DVA and pensioners $88.80 $88.80 $0
Children under 16 years old $88.80 $88.80 $0
* *All Workcover patients must pay on the day until their insurer provides a claim number to the practice. * Other out-of-pocket fees might be applicable to Allied health and Pathology services.
  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (age 75 or more)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment
  • Skin Treatment
* Cancellation Policy: any appointments cancelled within 4 hours of the booked appointment schedule will attract a $20.00 cancellation fee to be paid on the day or the following visit. Please call our reception at (02) 4441 2786 for more information.

Appointments

Our practice is appointment based, however we always welcome and accommodate walk-in patients. Our standard consultations are up to 15 minutes.

Communication Assistances

If you require assistance with communication (eg. translator), please notify Reception upon arrival. A phone interpreter may be available. If you require an Auslan sign language interpreter during your appointment, a booking can be made online at http://www.nabs.org.au/ or by phone 1800 246 945.

Useful resources